PRIVACY POLICY

INFORMATION WE COLLECT

• Contact & order details — name, email, phone number, shipping and billing address when you place an order or reach out to us.
• Payment information — processed directly by our payment provider. We do not store your full card details on our servers.
• Usage data — pages visited, device/browser type, and general location, collected automatically to help us understand how the site is used.
• Cart data — your cart is stored locally in your browser so items persist between visits; it isn't tied to your identity unless you check out.

HOW WE USE YOUR INFORMATION

We use the information above to process and ship your orders, respond to inquiries, send order updates, improve the site, and — only if you've opted in — send you news about drops and restocks. We do not sell your personal information to third parties.

COOKIES

We use essential cookies and local storage to keep your cart working and remember basic preferences (like your selected display currency). We don't use third-party advertising trackers.

THIRD-PARTY SERVICES

We rely on trusted third parties to run the store — for example, a payment processor to handle transactions and a shipping carrier to deliver orders. These providers only receive the information they need to do their job and are bound by their own privacy obligations.

DATA RETENTION

We keep order records as long as needed for accounting, warranty, and legal purposes. You can ask us to delete other personal information we hold about you at any time (see Contact Us below).

YOUR RIGHTS

You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, subject to our legal obligations (like keeping tax records). Email us and we'll respond within a reasonable time.

CHILDREN'S PRIVACY

HOODRANKED is not directed at children under 13, and we do not knowingly collect personal information from them.

CHANGES TO THIS POLICY

We may update this policy from time to time. Changes take effect once posted here, with the "Last updated" date above reflecting the most recent revision.